FAQ

Frequently asked questions

Quick answers about discovery calls, leadership engagements, strategy sessions, payment, and how coaching works at True Heights Coaching.

What happens in the free discovery call

20 minutes

We clarify goals, fit, and the right next step. It is not a coaching session. It is how we decide whether the 1 to 1 engagement or a strategy session best serves you now.

What is the signature 1 to 1 engagement

12 to 16 weeks

A focused engagement to build courageous self leadership: capacity under pressure, grounded decision making, values aligned action, and sustainable rhythms. We meet regularly and apply the work to real leadership moments so it sticks.

How is the strategy session different

90 minutes

A one time intensive for a high stakes decision, difficult conversation, or immediate roadblock. You leave with clarity, next steps, and stabilizing practices. The engagement is deeper capacity building over time.

Is this therapy

Coaching

No. Coaching focuses on goals, leadership behavior, and future outcomes. If clinical needs arise, I will recommend therapy and can provide referrals. With consent, we can coordinate if both are happening concurrently.

Is coaching confidential

Private

Yes. Coaching conversations are private. Coaching is not a medical or mental health service and does not create a therapist client relationship.

Where do sessions take place

Video

Primarily via secure video. Select in person options may be available by request in Houston Heights.

How do payment and scheduling work

Simple

Discovery calls require no payment. Strategy sessions are paid at booking. Engagements are set up after the discovery call with cadence and billing finalized during onboarding.

Do you work with employers

Yes

Yes. Many leaders have coaching sponsored by their organization. We can provide invoices or receipts for reimbursement or arrange direct billing.

What is your reschedule policy

24 hours

Sessions can be rescheduled up to 24 hours in advance. Late cancellations or no shows may be charged or forfeit the session.

Who is this for

Broad

Not only people with formal titles. I work with founders, managers, clinicians stepping into supervision, and mission driven professionals ready to lead themselves with courage.

Still have questions

Reach out, or book a discovery call and we will clarify fit quickly.